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5 Reasons Why Your Business Should Hire a Virtual Office Manager

A guide to hiring a virtual office manager. Explore what a virtual office manager is, why they’re essential for modern businesses, and where to hire one.
A virtual office manager working at her desk



Remote work is not just a trend but a fundamental shift in our work culture. As a result, the role of a virtual office manager has become increasingly crucial. These digital-age professionals are the linchpins of remote team management, adeptly bridging the gap between traditional office dynamics and the virtual workspace. Operating beyond the confines of a physical office, they leverage technology to oversee operations, manage communications, and maintain team cohesion.

This article delves into the myriad benefits of hiring a virtual office manager, offering valuable insights for businesses exploring this modern approach to management and team coordination. Whether you’re a startup founder, a small business owner, or a leader in a large corporation, understanding the role and advantages of a virtual office manager is key to navigating the future of work effectively.

Office manager attending a virtual meeting

What is a Virtual Office Manager and What Do They Do?

A Virtual Office Manager embodies the essence of modern management, functioning as the administrative and organizational backbone of a remote team. Unlike traditional office managers confined to a physical space, they work remotely, harnessing technology to orchestrate a seamless workflow.

Key Responsibilities:

  • Task Coordination: They adeptly manage schedules, appointments, and deadlines, ensuring that every team member is on track and informed.
  • Communication Hub: Acting as the central point of contact, they facilitate clear and consistent communication across various digital platforms, from emails to project management tools.
  • Resource Management: Virtual office managers oversee resource allocation, ensuring that team members have what they need to be productive, be it information, tools, or support.
  • Problem-Solving: They are quick to address and resolve any issues that arise, maintaining the smooth operation of remote work environments.

In summary:  A virtual office manager is a strategic orchestrator of remote work dynamics. They play a pivotal role in maintaining the efficiency and productivity of a team, no matter where each member is located. Their ability to adapt and manage in a virtual setting makes them invaluable assets in today’s increasingly remote and digital workplace.

Virtual Assistant vs Office Manager: Understanding the Differences

While both virtual assistants and office managers play crucial roles in business operations, understanding their distinct functions is key for optimal team structuring.

Virtual Assistant Office Manager
Task-Oriented: Focuses on specific tasks like scheduling, data entry, and basic customer service. Management Focus: Oversees the broader operational aspects of a business, including team coordination and project management.
Support Role: Acts as a support to various team members, handling routine and administrative tasks. Leadership Role: Takes on a leadership position, managing resources, workflows, and often a team of employees or assistants.
Skill Set: Often requires a more general skill set suitable for a variety of basic administrative functions. Specialized Skills: Requires a more advanced skill set, including strategic planning, resource management, and often industry-specific knowledge.

5 Reasons to Hire a Virtual Office Manager

As companies navigate the complexities of remote work and digital collaboration, the need for skilled virtual management becomes increasingly apparent. Let’s explore the reasons why businesses need one and understand how they can unlock greater efficiency and success in your organization.

1. Cost-Effectiveness and Reduced Overheads

The first and perhaps most immediate benefit of hiring a virtual office manager lies in the significant cost savings it offers. This aspect is particularly crucial for businesses looking to optimize their budget without compromising on efficiency and quality of management.

Understanding the Financial Benefits

  • Reduced Physical Office Costs: Eliminating the need for a physical office space can save an average of $10,000 per year in rent and utilities. Additionally, savings on office supplies and equipment can amount to approximately $2,000 annually.
  • Lower Salary Expenditures: Virtual office managers often work as independent contractors. This arrangement can lead to savings of up to 30% compared to the total cost of a full-time employee, considering benefits and taxes.

Long-term Financial Implications

  • Decreased Hiring and Training Costs: The average cost of recruiting and training a new in-house manager can range from $4,000 to $7,000. In contrast, hiring a virtual office manager typically involves lower upfront costs and minimal training expenses.
  • Scalability and Flexibility: With the ability to adjust hours, a virtual office manager can save up to 20% in labor costs during slower business periods, compared to a fixed salary employee.

By opting for a virtual office manager, businesses can expect to see a significant reduction in overhead costs. These savings are not just in immediate expenses but also in long-term financial commitments, making it a prudent choice for businesses looking to optimize their budget and invest in sustainable growth.

2. Enhanced Productivity and Efficiency

The second compelling reason to hire a virtual office manager is the marked improvement in productivity and efficiency they bring to an organization. Let’s explore how these professionals can optimize your team’s output with some quantifiable examples:

Leveraging Technology for Better Management

  • Digital Proficiency: Virtual office managers are adept at using project management tools like Asana or Trello, which can increase task completion rates by up to 30%.
  • Streamlined Communication: Utilizing communication platforms like Slack or Microsoft Teams can reduce internal email volume by up to 48%, leading to more efficient communication.

Impact on Team Productivity

  • Process Optimization: By implementing digital workflows, a virtual office manager can reduce the time spent on administrative tasks by up to 40%, allowing team members to focus more on core business activities.
  • Reduced Downtime: With their ability to manage resources and schedules effectively, virtual office managers can decrease project turnaround times by an average of 25%, enhancing overall team productivity.

Virtual office managers excel in creating a structured, efficient work environment, even in a remote setting. Their expertise in utilizing digital tools and streamlining processes not only boosts the productivity of individual team members but also elevates the collective output of the entire team. This increase in efficiency is not just a qualitative improvement; it’s reflected in tangible metrics that underscore the value a virtual office manager adds to any business.

Hiring from a global talent pool

3. Access to a Wider Talent Pool

The third significant advantage of hiring a virtual office manager is the access it grants to a broader and more diverse talent pool. This aspect is particularly beneficial in today’s globalized business environment.

Global Hiring Opportunities

  • No Geographic Limitations: Traditional hiring is often restricted by geographical boundaries. In contrast, virtual office managers can be sourced globally, exponentially increasing the pool of qualified candidates.
  • Specialized Skills Availability: With a wider reach, businesses have a higher chance of finding candidates with specialized skills and experience. This can be particularly advantageous for niche industries or specific project needs.

Cultural Diversity and Innovation

  • Enhanced Creativity: A diverse team, brought together from various cultural backgrounds, can contribute to a more creative and innovative work environment. Studies have shown that diverse teams are 35% more likely to outperform their homogenous counterparts in terms of profitability and creativity.
  • Global Market Insights: Having team members from different parts of the world can provide valuable insights into global markets, which is crucial for businesses looking to expand internationally.

By opting for a virtual office manager, companies not only benefit from a wider selection of candidates but also from the diverse perspectives and skills these candidates bring. This diversity fosters a more innovative, culturally aware, and dynamic work environment, which is essential for businesses aiming to make a mark on a global scale.

4. Flexibility and Scalability

The fourth reason to hire a virtual office manager is the unparalleled flexibility and scalability they offer, crucial for businesses in a dynamic market environment.

Adapting to Business Needs

  • Flexible Work Arrangements: Virtual office managers can work on a flexible schedule, aligning their hours with the company’s peak productivity times or project demands. This adaptability ensures that management support is available when most needed.
  • Scalable Support: As the business grows or goes through quieter periods, the role of a virtual office manager can be scaled up or down accordingly. This scalability is a cost-effective solution for businesses experiencing fluctuating workloads.

Supporting a Remote Workforce

  • Remote Team Management: With their expertise in remote operations, virtual office managers are adept at coordinating a distributed workforce, ensuring that everyone stays connected and on track, regardless of their location.
  • Crisis Management: In times of unexpected challenges, such as a global pandemic, having a virtual office manager ensures that your business can continue operating smoothly, adapting quickly to new work arrangements.

The flexibility and scalability provided by a virtual office manager are not just about managing resources effectively; they’re about creating a resilient and responsive business structure. This adaptability is vital for companies looking to thrive in today’s ever-changing business landscape, making a virtual office manager an invaluable asset.

Business man thinking how to hire a virtual office manager

How to Hire a Virtual Office Manager

Selecting the right virtual office manager involves choosing the best hiring model to suit your business needs. Here’s a breakdown of different approaches:


  • Partner with BPO Firms: Collaborate with Business Process Outsourcing (BPO) companies (like 1840 & Company) that specialize in providing virtual office management services. This option offers a hassle-free solution with the firm handling recruitment, training, and management.
  • Benefits: Outsourcing ensures professional service and reduces the administrative burden on your company.

Staff Augmentation

  • Hire Independent Contractors: Utilize staff augmentation services to hire dedicated independent contractors. This approach offers more control over selecting a candidate that fits your specific requirements.
  • Flexibility: Staff augmentation allows for scalability and flexibility, adapting to your business’s changing needs.

Freelance Platforms

  • Explore Freelance Marketplaces: Platforms like Upwork and Freelancer.com are popular sources for finding skilled virtual office managers on a freelance basis.
  • Project-Based Hiring: This method is ideal for short-term or project-specific needs, offering a high degree of flexibility.

Direct Hiring

  • In-House Recruitment: You can also opt to directly recruit a virtual office manager through job postings on LinkedIn, Indeed, or other job boards.
  • Long-Term Commitment: This approach is suitable if you’re looking for someone to integrate into your team on a more permanent basis.

Each of these methods has its own set of advantages, and the choice depends on your company’s specific needs, budget, and management style.


The integration of a virtual office manager into your business structure is ultimately a strategic move towards future-proofing your operations in an increasingly remote workforce. From cost savings and enhanced productivity to access to a global talent pool, the benefits are clear and impactful. Whether you choose to outsource, engage with freelancers, or hire directly, each method offers unique advantages that cater to different business needs.

Embracing this role not only streamlines your operations but also fosters a more flexible, efficient, and employee-friendly work environment. The virtual office manager stands out as a key player in driving businesses towards success, efficiency, and sustainability in the global market. The future of work is here, and it’s virtual, flexible, and ripe with opportunities for those ready to adapt and thrive. If you’re thinking of hiring a virtual office manager, schedule a call with our growth experts to learn more.

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