Video Receptionist Services for an Enhanced Customer Experience

Get innovative receptionist services for your website with video. Our live video receptionists are designed to spark a one-on-one human connection and give your customers the experience they deserve.

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Receptionists With Innovative Video Enabled Technology

Video technology is revolutionizing the way business is being done. Easily integrate our video sales enabled technology on your website with no developer needed.

1.5x
Improved efficiency
70%
Boost perception
80%
Client Satisfaction
2x
Conversion
01

Skilled Workforce

We have an exclusive global network of expert receptionists available in over 150 different countries. Leverage their skills, talents, and expertise combined with our video technology to offer world-class customer experiences.

02

In Language

Our video enabled technology can intelligently route customers to our receptionists by language. We support English, French, Spanish, Chinese, Arabic, and several other languages, so communication is always smooth and in your native tongue.

03

Affordable Pricing

Our flexible pricing structure allows you to leverage onshore or offshore pricing to create the most cost-effective structure for your business. We can help you outsource your receptionists at a fraction of the price an inhouse team would cost.

04

Secure & Compliant

All video and audio between your clients and our receptionists are encrypted to ensure privacy. Our operations are 100% compliant with consumer data protection laws.

05

Dedicated Support

We’ll assign a dedicated account manager to discover your exact needs and work to build the precise team you need. Our support is available 24/7 to ensure a smooth process from start to finish.

06

Business Accelerator

Our knowledge and access to relevant investors, market insights, and unique discounts serve as an extra bonus to give your company a competitive edge and build bridges over barriers that inhibit your growth.

testimonials

What Our Clients Are Saying

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process. The data they provided allowed us to identify skill gaps to address with our team to improve audits and customer interactions. 1840 and Company has my recommendation!

Casey

manager of training - homelight
1840 & Company has proved to be a determined and talented provider for our retention campaign. The leadership is undeniably skilled in bringing results. Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements. I definitely recommend 1840 & Company as a skilled partner that will not stop until the goals are EXCEEDED!

Danielle

VP of Client Services - Pentius
GrouponJoor
"
1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process. The data they provided allowed us to identify skill gaps to address with our team to improve audits and customer interactions. 1840 and Company has my recommendation!

Casey

manager of training - homelight
"
1840 & Company has proved to be a determined and talented provider for our retention campaign. The leadership is undeniably skilled in bringing results. Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements. I definitely recommend 1840 & Company as a skilled partner that will not stop until the goals are EXCEEDED!

Danielle

VP of Client Services - Pentius

How It Works

01

Discuss Your Business Needs

The first step is to define the work and let us know your needs. We’ll work closely with you to understand your goals, technical needs, and any requirements.

02

Assemble & Train Your New Team

Once we understand your needs, we’ll start assembling and training your receptionists. We’ll build a team exclusively tailored to your business and ready to rock.

03

Start Offering Exceptional CX

Instantly see the difference in customer satisfaction as soon as your team and video enabled tech is live. Your website visitors can see and talk to a real person with just one click.

Common FAQs

How is 1840 different?

We are deeply invested in helping you focus on your business. Our outsourcing services are designed to be hassle-free and truly help you grow. Our wealth of scalable resources and outsourcing services ensures your growth is quick, seamless, and also sustainable. We come alongside you as trusted advisors, providing you the resources you need to grow with long-term success.

Can I choose the location of my team?

Yes, we facilities located across the globe with a skilled workforce located in over 150 different countries. We’ll work closely with you to meet any of your language or geographic location requirements.

How quickly can I get a team started on 1840?

This depends on the size and scope of your hiring needs. We’ll work fast to build and scale your team as quickly as you need it. Please contact us directly to let us know your requirements and deadlines.

Are there any upfront recruiting or contractual costs?

Unlike others, we do NOT require any upfront recruiting or contractual costs.

Do you have any minimum or maximum requirements?

No, we do not. We are capable to fulfill any of your hiring needs, regardless of your needed workforce size and requirements.

Additional Video Enabled Services

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