Quickly and efficiently hire the best contact center professionals for your open positions. Our contact center recruiting services are designed to help you hire the most qualified candidates while keeping costs-per-hire down.
By partnering with us, you open up access to our pool of vetted professionals who are equipped to support your growing needs with high-level and tactical skills.
Kansas, USA
Headquarters
Ukraine
Competency Hub
India
Competency Hub
South Africa
Competency Hub
Argentina
Competency Hub
Philippines
Service Delivery Facility
Kansas, USA
Headquarters
Argentina
Competency Hub
India
Competency Hub
Ukraine
Competency Hub
Philippines
Service Delivery Facility
South Africa
Competency Hub
01
We help you plan, acquire and onboard the right candidates for your hiring needs. Get the qualified staff you need with the right skills, talents, and expertise.
02
We employ innovative AI technology combined with our exclusive network to source the best contact center candidates that will propel your business forward.
03
We’ll fill your immediate hiring needs and alleviate resume sourcing, conducting job interviews, and negotiating job offers, saving your company valuable time.
04
From direct hires of new employees or contracting freelancers to staffing temporary or permanent jobs, our flexible recruiting solutions cater to your unique hiring needs.
05
We’ll assign a dedicated account manager to understand your exact hiring needs. Our support is available 24/7 to ensure a smooth process from start to finish.
06
Our knowledge and access to relevant investors, market insights, and unique discounts serve as an extra bonus to give your company a competitive edge and build bridges over barriers that inhibit your growth.
1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.
CASEY H.
MANGER OF TRAINING, HOMELIGHT
Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.
DANIELLE R.
VP of Client Services, Pentius
The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.
MIKE M.
Owner, Carve Financial
We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.
ANDREW C.
VP Finance, Bluestone Lane
They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.
UNDISCLOSED
CEO, Startup Incubator
The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.
UNDISCLOSED
HR Manager, Tech Company
They are an exemplary partner. 1840 provided us with multiple agents to work our customer support channels… Key deliverables included maintaining our KPIs such as 96% CSAT, 15 second first reply time for chat, and 4-hour first reply time for email.
FASHION WHOLESALE CLIENT
Director of Customer Support
01
The first step is to let us know what types of candidates you are looking for. We’ll work closely with you to understand your goals, requirements, and any other hiring needs.
02
Our expert recruiting team will then begin matching qualified candidates through our powerful and innovative AI technology and exclusive talent network.
03
We’ll continue to work closely with you to ensure your new team’s productivity, quality of work and output is running efficiently and scaling to your needs.
We look for a variety of qualities, include strong communication skills, both written and verbal, and the ability to remain calm and professional when dealing with difficult customers or situations. A positive attitude and customer-focused mindset are also important, as well as the ability to think critically and solve problems in a fast-paced, high-pressure environment. Contact center talent should be able to work collaboratively with other team members, as well as work independently, and have a strong work ethic and commitment to meeting performance goals. Additionally, a willingness to learn and adapt to new technologies and processes is important, as contact center technology is constantly evolving.
Fill skill gaps and scale your team with top-tier talent:
Helping founders scale with human capital.