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Real Estate BPO & Global Staffing Solutions

Scale real estate and property management teams with BPO and staffing built for leasing operations, property accounting, reporting, and tenant support.
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Real Estate & Property Management BPO & Global Staffing Solutions

Challenges

Real Estate Recruitment and Labor Costs Challenges

Real estate and property management teams are facing increasing operational demands that exceed available capacity. At the same time, hiring real estate agents and qualified property professionals takes longer while wages and training costs continue to rise.

Common challenges include:

  • Leasing and renewal cycle delays extend vacancy periods and directly reduce net operating income.
  • Property management labor costs continue rising while fee structures fail to keep pace with wage inflation.
  • Fixed capacity structures cannot scale for acquisition integration or portfolio expansion without excess baseline staffing.
  • Growing compliance workload shifts property managers' focus from tenant relationships to administrative tasks.
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Real estate staffing industry challenges

HOW WE HELP

How 1840 & Company Supports Real Estate Teams at Scale

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Add Operational Capacity Without Hiring Delays

Increase day-to-day operational output without relying on unpredictable local hiring cycles. We provide dedicated operational capacity that absorbs recurring workload while your internal team remains focused on portfolio oversight.

Shift Routine Tasks Off Internal Teams

Delegate repeatable tasks without altering existing workflows or systems. We integrate with your current processes and platforms, maintaining operational consistency across your portfolio while freeing senior staff.

Add Support Without Disrupting Existing Teams

Scale operational capacity without reworking systems or internal processes. We work within your current platforms and workflows while your teams maintain focus on core responsibilities.

Scale Property Management Support

Adjust operational capacity as property volume and management needs shift. Our approach supports expansion, seasonality, and new contracts without forcing permanent real estate staffing and property management decisions.

Control Operating Costs Without Fixed Overhead

Maintain consistent operational coverage while protecting margin performance. We offer flexible workforce models that reduce long-term payroll exposure while preserving continuity across ongoing property operations.

Key Roles

Real Estate Roles We Commonly Outsource and Staff

We support real estate and property management teams across leasing operations, accounting support, transaction coordination, tenant services, and general administration.
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Leasing & Tenant Operations

We support real estate BPO and property management services to manage leasing activity and tenant communications across portfolios. Responsibilities often include administrative and team coordination.

Common Roles:

  • Leasing Coordinator
  • Leasing Administrator
  • Tenant Services Coordinator
  • Application Processing Specialist
  • Renewal Coordinator
  • Property Operations Assistant
We support real estate financial services for property-level financial workflows. Focus areas include rent processing, reconciliations, owner statements, and accounts management.

Common Roles:

  • Property Accountant
  • Accounts Payable Specialist
  • Accounts Receivable Specialist
  • Rent Roll Administrator
  • Owner Reporting Coordinator
  • Financial Operations Assistant
We provide real estate support for teams managing transaction workflows and listing activity. Work typically includes documentation control, scheduling, data updates, and communication support.

Common Roles:

  • Transaction Coordinator
  • Listing Coordinator
  • Real Estate Administrative Assistant
  • Contract Processing Specialist
  • Closing Support Coordinator
  • CRM Data Administrator
We provide property management staffing support to handle daily operational coordination across properties. Tasks often include data management, vendor coordination, reporting preparation, and internal support.

Common Roles:

  • Property Administrator
  • Operations Coordinator
  • Maintenance Coordination Assistant
  • Vendor Management Assistant
  • Portfolio Support Specialist
  • Real Estate Virtual Assistant
The 1840 Difference

Why Real Estate & Property Management Leaders Choose 1840 & Company

Real estate and property management teams partner with 1840 & Company to maintain operational consistency and regulatory compliance as portfolios scale.
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Real Estate-Ready Talent

Work is handled by real estate talent familiar with property operations and documentation. You reduce risk from errors, and inconsistent work.

Proven Operational Reliability

Operations stay consistent through established processes and dedicated account support. You maintain service levels without disruption.

Scales Without Disruption

Capacity adjusts as demand changes without breaking workflows. You avoid instability during growth, transitions, or market shifts.

Built for Compliance

Data access follows defined controls and governance standards. You reduce exposure tied to sensitive records and financial information.

Strategic Workforce Partner

Support is planned with continuity in mind as your organization evolves. You avoid short-term fixes that create long-term risk.

Global Reach, Local Insight

Global capacity is delivered with an understanding of real estate operations. You gain scale without losing operational context.

Security and Risk Built Into Real Estate & Property Management Operations

Sensitive Data Access Controls

System access is restricted by role and responsibility to limit exposure to tenant, owner, and financial data. Activity is logged and reviewed across real estate operations.

Governed Process Oversight

Leasing, accounting, and reporting workflows follow documented procedures. Records and audit trails support oversight, owner review, and internal controls.

Defined Security Policies

Distributed teams operate within defined security policies. Data handling follows containment standards across property management BPO operations.

Top-rated by Clutch

We’re proud to be named by Clutch as a trusted leader in outsourcing and staffing.

Clutch Top BPO Award
Clutch top Human Resources award
Clutch Award for Top Call Centers
TESTIMONIALS

What Our Clients Are Saying

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company