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Professional Services

Professional Services BPO & Global Staffing Solutions

Scale professional services teams with BPO and global staffing support for finance operations, analytics, and client-facing business functions.

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Professional Services Team Collaborating on Client Operations

Challenges

Professional Services Capacity & Cost Challenges

Operational and administrative demands are growing faster than professional services teams can support. At the same time, access to experienced professionals remains limited while labor costs continue to rise.

Challenges include

  • Rising labor costs drive budgets higher and limit flexibility when work volume increases.
  • Vacant roles and turnover leave fewer resources to manage work originally planned across teams.
  • Inflexible team structures create delays when volume changes or priorities shift quickly.
  • Routine admin and reporting consume senior staff time needed for oversight and coordination.
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Professional services staffing industry challenges

HOW WE HELP

How 1840 & Company Supports Professional Services at Scale

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Access to Pre-Vetted Talent on Demand

Keep professional services work moving without overloading internal teams. We provide access to pre-vetted professionals who step into existing workflows and take on defined responsibilities from day one.

Refocus Senior Staff on High-Value Work

Reduce the time senior team members spend on reporting, coordination, and follow-ups. We shift effort back to decision-making, client-facing responsibilities, and work that depends on experience and judgment.

Maintain Operational Continuity

Maintain service levels when turnover, backlogs, or role changes disrupt normal workflows. We keep work moving by ensuring critical day-to-day responsibilities remain covered.

Adapt Quickly to Volume Changes

Respond when work volume increases, slows, or shifts between teams. We help you scale quickly to support adjustments without internal reorganizations or approval cycles.

Control Budgets and Labor Costs

Manage rising labor costs without repeated budget revisions or constant tradeoff decisions. We help maintain consistent delivery across professional services functions while keeping labor spend aligned with operating plans.

Key Roles

Professional Services Roles We Commonly Outsource

We support professional services teams across finance, operations, analytics, customer success, and internal support functions that manage core day-to-day business activities.
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Finance and Accounting Operations

We support finance teams responsible for day-to-day financial processing and reporting accuracy. These functions handle reconciliations, billing, payroll processing, and financial reporting.

Common Roles:

  • Accounts Payable Specialist
  • Accounts Receivable Specialist
  • Staff Accountantt
  • Financial Analyst
  • Billing Specialist
  • Payroll Administrator
We support operations teams responsible for internal coordination and process execution. Outsourced professional services functions manage documentation, workflow tracking, and reporting coordination.

Common Roles:

  • Operations Analyst
  • Business Operations Coordinator
  • Process Analyst
  • Program Coordinator
  • Project Support Specialist
  • Internal Operations Associate
We provide professional services BPO to support analytics teams responsible for reporting accuracy and data readiness. These functions handle dashboard updates, data validation, and performance tracking.

Common Roles:

  • Data Analyst
  • Reporting Analyst
  • Business Intelligence Analyst
  • Operations Reporting Specialist
  • Analytics Coordinator
  • Data Quality Analyst
We provide professional services outsourcing to support customer success operations and call center teams. These functions handle onboarding support, issue tracking, and ongoing account assistance.

Common Roles:

  • Customer Success Manager
  • Customer Support Specialist
  • Account Coordinator
  • Client Services Associate
  • Onboarding Specialist
  • Retention Support Specialist
The 1840 Difference

Why Professional Services Teams Choose 1840 & Company

Professional services teams choose 1840 & Company when operational continuity and reliability matter. We provide talent and support designed to scale within existing workflows and ownership structures.
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Function-Ready Talent

We place experienced talent familiar with professional services workflows. You free up time for higher-value decisions and oversight.

Proven Operational Reliability

We support work through established operating processes. You get consistent execution and dependable follow-through across functions.

Scales Without Disruption

We add capacity without changing how work is owned or managed. You scale support without reorganizing teams or breaking workflows.

Built for Compliance

We operate within defined access rules and approval structures. You reduce risk across financial data, reporting, and internal systems.

Strategic Workforce Partner

We plan support with long-term professional services needs in mind. You avoid short-term decisions that create gaps or instability later.

Global Reach, Local Insight

We provide global talent aligned to professional services operating models. You scale globally while keeping local working practices intact.

Security and Accountability Built Into Professional Services Operations

Role-Based Data Exposure

Access is restricted by role and responsibility to limit exposure to financial data and client records. Activity is logged and reviewed as part of ongoing oversight.

Operational Accountability

Daily work is guided by documented procedures with defined ownership. Approvals and handoffs are recorded to support review and operational accountability.

Governed Remote Teams

Remote teams operate under documented security and usage policies. Work and data follow defined rules across professional services functions.

Top-rated by Clutch

We’re proud to be named by Clutch as a trusted leader in outsourcing and staffing.

Clutch Top BPO Award
Clutch top Human Resources award
Clutch Award for Top Call Centers
TESTIMONIALS

What Our Clients Are Saying

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company