Offshore and nearshore logistics coordinators help maintain shipment visibility, manage carrier communication, and keep freight workflows moving across time zones without relying only on a competitive U.S. labor market.
Loads are missing pickup or delivery windows because tracking, carrier follow-up, and escalation lack clear ownership. A coordinator keeps shipments visible and moves issues forward sooner.
Teams cannot quickly confirm shipment status, revised ETAs, or open exceptions because TMS, ERP, WMS, and carrier updates are incomplete. A coordinator maintains one current operating view.
Bills of lading, invoices, packing lists, and customs records are late, incomplete, or inconsistent. Dedicated coordination reduces rework and helps prevent shipment holds and billing delays.
Growth, seasonal peaks, new customers, or facility expansion create more freight activity than your team can absorb. A coordinator adds execution capacity without increasing pressure on existing staff.
Missed pickups, damaged freight, customs holds, and invoice disputes remain unresolved because follow-up is inconsistent. A coordinator tracks each issue and drives it toward closure.
Carriers, warehouses, suppliers, and customers operate across different time zones. Nearshore overlap or defined offshore shifts extend coverage without relying on domestic overtime.
International growth adds brokers, customs documents, Incoterms, port milestones, and more handoffs. A coordinator with cross-border experience keeps documents, updates, and stakeholders aligned.
hiring guide
Where this role fits: Supplier shipments, receiving appointments, and inbound deliveries are difficult to coordinate across carriers, facilities, and production schedules.
Business problem addressed: Missed pickups, delayed materials, incomplete shipment updates, and receiving conflicts can interrupt production or reduce inventory availability.
What we assess: Candidates may work through a delayed pickup, changed receiving window, missing delivery document, or inbound freight exception and explain how they would respond.
Relevant systems and industries: SAP, Oracle SCM, NetSuite, MercuryGate, Descartes, project44, FourKites, and Excel for manufacturing, automotive, food distribution, and wholesale operations.
Where this role fits: Carrier bookings, delivery appointments, shipment updates, and customer commitments are becoming difficult to manage consistently.
Business problem addressed: Late pickups, missed delivery windows, incomplete tracking, and delayed proof of delivery can increase customer escalations and order-cycle delays.
What we assess: Candidates may explain how they would manage a carrier no-show, revised delivery appointment, missed pickup, or incomplete shipment-status update.
Relevant systems and industries: Oracle Transportation Management, MercuryGate, Descartes, ShipStation, FreightPOP, project44, FourKites, and carrier portals for retail, eCommerce, manufacturing, and consumer goods.
Where this role fits: Cross-border shipments require tighter coordination across brokers, freight forwarders, ports, customs records, and international documents.
Business problem addressed: Missing commercial invoices, packing lists, bills of lading, or customs information can result in holds, added fees, and missed delivery commitments.
What we assess: Candidates may review a customs hold, documentation discrepancy, delayed sailing, or broker request and identify what should be verified, corrected, or escalated.
Relevant systems and industries: SAP, Oracle SCM, Descartes, customs portals, freight-forwarder platforms, project44, and Excel for importers, exporters, manufacturers, retailers, and medical-device companies.
Where this role fits: Customer-facing deliveries require continuous coordination across carriers, drivers, delivery sites, and appointment windows.
Business problem addressed: Failed deliveries, outdated ETAs, missed appointments, and incomplete proof-of-delivery records can increase redelivery costs and customer complaints.
What we assess: Candidates may explain how they would handle an incorrect address, missed appointment, damaged shipment, failed delivery, or customer-requested schedule change.
Relevant systems and industries: Descartes, ShipStation, last-mile platforms, carrier portals, CRM systems, GPS tracking tools, and Excel for eCommerce, retail, furniture, equipment, and medical-device delivery.
Where this role fits: Returns and product recovery workflows involve fragmented handoffs across customers, carriers, warehouses, and service teams.
Business problem addressed: Incomplete RMAs, delayed pickups, unclear return status, and slow disposition decisions can increase processing costs and delay credits or replacements.
What we assess: Candidates may work through a missing RMA, delayed return pickup, incorrect return destination, damaged item, or unresolved disposition issue.
Relevant systems and industries: RMA platforms, SAP, NetSuite, WMS platforms, ShipStation, carrier portals, and customer-service systems for eCommerce, retail, electronics, consumer goods, and equipment suppliers.
 | Freelance Logistics Coordinators | Traditional Staffing Agencies | |
|---|---|---|---|
Engagement Structure | Full-time, dedicated coordinator | Hourly, per word, or project-based | Permanent hire or temp placement |
Role Ownership | Full-time, client-managed | Independent contractor | Client-managed after placement |
Vetting & Screening | Multi-stage and English vetting | Self-reported profiles | Resume screening + interviews |
Industry & Platform Fit | Matched to TMS, lanes, and modes | Varies by individual | General experience matching |
Commitment & Stability | One coordinator retains logistics context | Often juggling multiple clients | Depends on employee retention |
Upfront Fees | None | None | 15–30% placement fee typical |
Replacement Support | No-cost replacement guarantee | You must rehire yourself | Often additional fees apply |
Cost Efficiency | Up to 72% lower than U.S. hiring | Variable hourly rates | High salary + agency fees |
Global Talent Access | Nearshore and offshore hiring | Global, unstructured | Primarily local markets |
Scalability | Hire one coordinator or build a team | Difficult to standardize | Slower hiring cycles |
Best used for: Track-and-trace workflows, ETA updates, carrier communication, shipping logs, claims support, bills of lading, proof of delivery, and commercial invoices.
Coverage advantage: Defined offshore shifts can support U.S. operating hours, overnight monitoring, or structured handoffs between regional logistics teams.
What 1840 verifies: TMS familiarity, carrier-portal use, documentation accuracy, English communication, escalation judgment, and experience following detailed logistics SOPs.
Tradeoff to consider: Another market may be better when the role requires continuous live dispatch, U.S.-Mexico border expertise, or European customs knowledge.
Average salaries: $900 – $1,200 per month
Best used for: TMS and ERP updates, freight-bill validation, shipment exceptions, carrier-status reporting, landed-cost inputs, and overnight monitoring.
Systems advantage: Candidates may bring experience with SAP, Oracle, NetSuite, Microsoft Dynamics 365, Blue Yonder, TMS platforms, WMS platforms, and advanced Excel.
What 1840 verifies: Data accuracy, freight-document handling, exception management, reporting discipline, system proficiency, and the ability to work within defined shifts.
Tradeoff to consider: A nearshore market may be preferable when the role requires frequent live calls with North American drivers, warehouses, or carriers.
Average salaries: $900 – $1,200 per month
Best used for: Dispatch follow-up, ETA updates, delayed-freight escalation, appointment changes, shipment tracking, and delivery-status communication.
Nearshore advantage: U.S. business-hour overlap supports faster responses to missed pickups, route changes, late arrivals, and urgent carrier exceptions.
What 1840 verifies: English or bilingual communication, North American freight experience, TMS use, carrier follow-up, escalation judgment, and retail or manufacturing logistics exposure.
Tradeoff to consider: Another market may be better for overnight tracking, intra-EU freight, or specialized U.S.-Mexico cross-border coordination.
Average salaries: $1,100 – $1,200 per month
Best used for: Cross-border tracking, broker communication, drayage coordination, carrier follow-up, yard updates, delivery appointments, and document handoffs.
Regional advantage: Shared business hours and proximity to North American freight networks support live coordination across plants, border yards, warehouses, and carriers.
What 1840 verifies: U.S.-Mexico freight experience, USMCA-related documentation, over-the-road transportation, manufacturing logistics, bilingual communication, and TMS proficiency.
Tradeoff to consider: Another market may be more practical for Asia-Pacific tracking, European distribution, or repetitive overnight freight administration.
Average salaries: $1,300 – $1,400 per month
Best used for: Ocean and air shipment follow-up, booking coordination, carrier communication, freight-document review, multi-stop tracking, and escalation management.
Coverage advantage: The time zone supports European working hours and part of the North American morning, which can help with transatlantic handoffs.
What 1840 verifies: English communication, international freight experience, maritime or air-freight workflows, document accuracy, carrier escalation, and client-facing coordination.
Tradeoff to consider: Another market may be preferable for U.S.-Mexico freight, overnight U.S. coverage, or deep intra-EU transport requirements.
Average salaries: $1,400 – $1,600 per month
Best used for: Intra-EU shipment tracking, delivery scheduling, carrier communication, customs-document follow-up, JIT coordination, and exception escalation.
Regional advantage: Candidates may bring experience with European road freight, automotive and industrial supply chains, multilingual carrier networks, and complex ERP workflows.
What 1840 verifies: SAP, Oracle, Blue Yonder, European transport processes, multilingual communication, documentation accuracy, and time-sensitive shipment coordination.
Tradeoff to consider: Another market may be better when the role primarily supports U.S. domestic freight, overnight tracking, or high-volume back-office documentation.
Average salaries: $1,600 – $1,800 per month
Compare typical monthly logistics coordinator salaries across the U.S., the Philippines, and Latin America. See how much further your logistics staffing budget can go with global hiring.
$4,300/month
Average US Salary
$1,200/month*
Average Philippine Salary
72%
Potential savings
$1,400/month*
Average LATAM Salary
67%
Potential savings
VS
| Local US Hire | Philippines | LATAM | |
|---|---|---|---|
| Annual Base Salary | $51,600 | $14,400 | $16,800 |
| Payroll Taxes (7.65%-10%) | $5,160 | $0 | $0 |
| Benefits (20%-30%) | $10,320 | $0 | $0 |
| PTO (5%-10%) | $2,580 | $0 | $0 |
| Total Cost | $67,080 | $14,400 (excluding service fees) | $16,800 (excluding service fees) |
| Savings | - | $52,680 | $50,280 |
* Salaries shown are based on publicly available data (Indeed, Glassdoor, etc.), showing average rates by role and location. Offshore rates do not include outsourcing provider fees. Please schedule a consultation to receive detailed information tailored to your needs.
You review vetted profiles, interview shortlisted candidates, and select the professional who joins your team. Billing begins only after your chosen coordinator starts.
We evaluate how candidates investigate, communicate, and recommend next steps during missed appointments, customs holds, carrier disputes, or missing-document scenarios before you review a profile.
We verify experience with comparable TMS, ERP, WMS, and carrier portals before presenting a profile, helping you avoid candidates who require basic logistics-system training.
Your coordinator works full-time and exclusively for your company, building knowledge of your routes, carriers, facilities, customers, and exception procedures over time.
Tell us your freight lanes, transportation modes, systems, coverage hours, and documentation needs. Our AI Talent Cloud matches candidates against that scope.
Review a curated shortlist within 3–5 business days. Interview candidates for logistics judgment, systems experience, English, and shift alignment.
After you select a candidate, 1840 coordinates onboarding, payroll, and compliance. Your logistics coordinator starts working full-time within 1–2 weeks.
We source, vet, and present candidates before you pay.
Meet and approve candidates before they join your team.
If a hire doesn’t work out, we replace them at no cost.
We manage international payroll and employment compliance.
Top-rated by Clutch
We’re proud to be named by Clutch as a trusted leader in outsourcing.
We evaluate candidates against the specialization your operation requires. An inbound coordinator may be assessed on receiving schedules and delayed supplier freight, while an international coordinator may be tested on customs documents, broker requests, and port milestones. We also verify relevant TMS, ERP, WMS, carrier-portal, freight-mode, communication, and shift experience.
You define permissions for your TMS, ERP, WMS, carrier portals, and shared files before the coordinator starts. Your team also sets approval limits, escalation rules, and which issues require internal review.
Certification needs depend on the role, industry, and freight complexity. Searches may prioritize CLTD, CSCP, APICS or ASCM credentials, Lean Six Sigma, or dangerous-goods training where relevant. Practical systems and freight experience still matter most.
1840 typically presents a curated shortlist within 3–5 business days, with most hires completed within 1–2 weeks. Specialized systems, languages, freight modes, interview schedules, or notice periods can extend the timeline.
1840 restarts the search at no additional recruiting cost. Your feedback helps refine the replacement search around the role specialization, systems, communication requirements, coverage hours, and freight environment.
What Our Clients Are Saying
Casey H
Manger Of Training, Homelight
Danielle R
VP of Client Services, Pentius
Mike M
Owner, Carve Financial
Andrew C
VP Finance, Bluestone Lane
Undisclosed
CEO, Startup Incubator
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HR Manager, Tech Company
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Senior Vendor Manager, Ooma
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HR Manager, Tech Company
Casey H
Manger Of Training, Homelight
Danielle R
VP of Client Services, Pentius
Mike M
Owner, Carve Financial
Andrew C
VP Finance, Bluestone Lane
Undisclosed
CEO, Startup Incubator
Undisclosed
Senior Vendor Manager, Ooma
Undisclosed
Senior Vendor Manager, Ooma
Undisclosed
HR Manager, Tech Company
Undisclosed
CEO, Startup Incubator
Andrew C
VP Finance, Bluestone Lane
Mike M
Owner, Carve Financial
Danielle R
VP of Client Services, Pentius
Casey H
Manger Of Training, Homelight
Casey H
Manger Of Training, Homelight
Danielle R
VP of Client Services, Pentius
Mike M
Owner, Carve Financial
Andrew C
VP Finance, Bluestone Lane
Undisclosed
CEO, Startup Incubator
Undisclosed
HR Manager, Tech Company
