1840 & Company CEO Bryan DiGiorgio was featured in three articles on the Connecteam blog, drawing on how our own global teams are planned, staffed, and scheduled across time zones. Connecteam builds workforce management software for frontline and shift-based teams, and its editorial team sourced outside operator perspectives on what actually breaks in day-to-day scheduling.
In 8 Employee Scheduling Issues and Solutions, DiGiorgio described the frustration that surfaces when people cannot plan their lives outside of work and overtime feels unevenly distributed. He explained how the business moved off gut feel and “began planning further ahead using historical demand, clearly defined role coverage, and actual availability data.” He also pointed to compliance as an underrated risk, citing close calls around rest periods and maximum hour limits where automated checks would have reduced both errors and frustration.
The second piece, 8 Expert Employee Scheduling Tips for Managers, highlights one of the simplest operational wins available to any manager. As DiGiorgio put it, “One simple step is publishing schedules earlier. There are fewer surprises and far less back-and-forth once the schedule is out.”
The third article, AI Employee Scheduling Explained, pushes back on the idea that AI scheduling is primarily a cost-cutting exercise. “Efficiency matters,” DiGiorgio said, “but the bigger value shows up in stability: fewer last-minute changes, more equitable schedules, stronger compliance, and a more predictable experience for employees. Those factors have a direct impact on morale, retention, and performance.”
Taken together, the three pieces reflect a consistent view of how 1840 & Company approaches workforce planning for distributed teams: forecast demand honestly, define coverage before you fill shifts, communicate early, and use automation to protect people rather than squeeze them.
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