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Manufacturing

Manufacturing BPO & Global Staffing Solutions

Scale manufacturing operations with BPO and staffing support for production planning, order management, documentation control, and day-to-day operations.
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Manufacturing operations professional reviewing production data on a factory floor

Challenges

Manufacturing Staffing and Operations Challenges

Production demand continues to rise while manufacturing teams face ongoing capacity constraints. Skilled operational support is harder to source, internal teams are stretched thin, and production planning and coordination often fall behind day-to-day demands. Challenges include:
  • Order backlogs push shipments late and create recurring issues with customer delivery expectations.
  • Manager workload pulls supervisors into administrative and coordination tasks instead of production oversight.
  • Staffing shortages make it difficult to keep planning, coordination, and support aligned with production needs.
  • Compliance workload takes time and attention away from production lines and process consistency.
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Manufacturing staffing industry challenges

HOW WE HELP

How 1840 & Company Supports Manufacturing Teams at Scale

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Extend Day-to-Day Operations With Vetted Support

Increase operational capacity as production demands grow. We provide consistent support that absorbs recurring workload without changing how your teams execute daily work.

Keep Production Support Consistent

Keep planning and coordination work moving as volumes increase. We provide operational support that prevents breakdowns in handoffs, scheduling, and planning.

Reduce Load on Supervisors

Remove coordination and reporting work from supervisors’ plates. We handle defined operational tasks, letting supervisors focus on production oversight and daily priorities.

Adjust Capacity as Demand Changes

Maintain planning and coordination support as output fluctuates. We align operational capacity with demand shifts without forcing long-term structural decisions..

Add Support Without Fixed Overhead

Extend operational support as volume grows without adding permanent overhead. We help teams handle daily workload increases while keeping operating structures flexible.

Key Roles

Manufacturing Roles We Commonly Support

We support manufacturing teams across planning and production support, customer operations, quality coordination, and back-office operations.
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Production & Operations Support

We provide manufacturing BPO support to manage daily production coordination and workflow tracking. These functions focus on schedules, work orders, handoffs, and keeping production aligned with demand.

Common Roles:

  • Production Coordinator
  • Manufacturing Operations Assistant
  • Work Order Specialist
  • Scheduling Coordinator
  • Shop Floor Support Analyst
  • Production Control Assistant
We provide manufacturing staffing to handle planning, forecasting, and coordination across materials and production timelines. These roles focus on keeping plans current and aligned with changing volume.

Common Roles:

  • Production Planner
  • Demand Planning Analyst
  • Materials Coordinator
  • Supply Planning Assistant
  • Inventory Planning Analyst
  • Forecasting Support Specialist
Our Manufacturing outsourcing solutions support teams that manage quality records, documentation flow, and process tracking. These functions focus on accuracy, traceability, and maintaining required production records.

Common Roles:

  • Quality Documentation Specialist
  • Quality Data Analyst
  • Manufacturing Records Coordinator
  • Process Documentation Analyst
  • Nonconformance Reporting Assistant
  • Quality Support Coordinator
We support manufacturing customer service teams that manage order flow, customer communication, and post-order coordination. These roles focus on the handling of order fulfillment and customer relations.

Common Roles:

  • Order Management Specialist
  • Manufacturing Customer Service Reps
  • Order Entry Analyst
  • Customer Operations Coordinator
  • Returns and Claims Processor
  • Aftermarket Support Specialist
The 1840 Difference

Why Manufacturing Leaders Choose 1840 & Company

Manufacturing leaders partner with 1840 & Company to keep operations aligned with production demand. We provide manufacturing support and capacity that scale within existing workflows.
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Production-Ready Talent

Support is handled by pre-vetted talent with scheduling and order workflows. You reduce early errors and limit rework during handoffs.

Proven Operational Reliability

Support follows established processes during schedule changes. You maintain consistent planning and documentation production updates.

Scales Without Disruption

Operational capacity aligns with production volume changes. You avoid scheduling and coordination breakdowns as demand shifts.

Built for Compliance

Work follows defined access controls and process rules. You reduce compliance risk across production data and internal financial records.

Strategic Workforce Partner

Workforce decisions reflect how production changes over time. You avoid short-term staffing moves that might disrupt future operations.

Global Reach, Local Insight

Global capacity comes with an understanding of how manufacturing operations run locally. You gain scale without losing local operating priorities.

Security and Accountability Built Into Manufacturing Operations

Controlled Data Access

System access is limited by role and responsibility to reduce exposure to production data and internal records. Activity is logged and reviewed as part of routine oversight.

Operational Accountability

Planning, documentation, and support workflows follow documented procedures. Records and audit trails support internal review and operational accountability.

Governed Distributed Teams

Remote teams operate under defined security and access policies. Data use follows established standards across manufacturing support and back-office workflows.

Top-rated by Clutch

We’re proud to be named by Clutch as a trusted leader in outsourcing and staffing.

Clutch Top BPO Award
Clutch top Human Resources award
Clutch Award for Top Call Centers
TESTIMONIALS

What Our Clients Are Saying

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company