Build Global Logistics & Supply Chain Teams

Yes. We built a dispatch team in the Philippines for a North Carolina transportation provider, starting with two dispatchers and expanding to four as volume increased. The team handled routing coordination and real-time trip management, while helping the client reduce staffing costs by roughly $200,000 a year compared with an equivalent U.S. team.

Yes. We often use the Philippines when you need coverage outside standard U.S. hours for dispatch, driver communication, track and trace, or customer updates. We can also structure shifts in other markets when your operation requires different coverage windows. We match the market and schedule to the hours you need covered.

We screen candidates for relevant system experience where your role requires it, including experience with TMS platforms, load boards, and customer portals. Once hired, your team can onboard them into your workflows, lanes, customers, and operating procedures. We also structure the role around the systems and accounts you want them to access.

Yes. We can use Mexico and other LATAM markets when you need English-Spanish support during U.S. business hours. We have staffed a logistics support desk in Mexico for shipment status, scheduling, and exception calls. If you need other languages, we can recruit in additional markets, including Portuguese-speaking professionals in Brazil.

Yes. With client-managed staffing, you can start with one full-time role or a small team and add people as demand grows. One transportation client started with two dispatchers in the Philippines and expanded to four as volume increased. If you choose managed logistics operations, our minimum engagement is three dedicated resources.

You can save up to 77% on logistics staffing, depending on the role and market. We usually see the biggest savings in support and coordination roles. Planning roles tend to cost more because they require more experience. For example, a customer service representative averages about $42,227 a year in the U.S., compared with about $6,490 in annualized pay in the Philippines. Your final cost will depend on the role, seniority, coverage hours, scope, and engagement model.

Yes. We recruit demand planners, inventory planners, and supply chain pricing analysts across markets including Colombia, Brazil, Mexico, and Peru. We can help you add capacity across forecasting, replenishment, inventory analysis, supplier follow-up, rate analysis, and other planning work that needs dedicated ownership.

Either. With client-managed staffing, you manage the team and day-to-day work while we handle sourcing, vetting, payroll, HR, and compliance. With managed logistics operations, we manage team leadership, scheduling, performance, and reporting across defined dispatch, support, or billing workflows.