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Technology BPO & Global Staffing Solutions

Scale technology operations with secure BPO and global staffing solutions designed for software development, cloud infrastructure, and IT operations.
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IT & Technology BPO & Global Staffing Solutions

Challenges

IT Staffing and Rising Labor Cost Challenges

Technology teams are expected to move fast with limited IT staffing capacity. Product roadmaps continue to expand, security expectations keep rising, and reliability is now a baseline requirement. Meanwhile, experienced IT and engineering talent takes longer to secure and costs more to retain.

Common challenges include:

  • Technology talent shortages across development, cloud, and security roles slow releases and force teams to delay priorities.
  • Rising staffing costs driven by higher wages and longer hiring cycles strain IT budgets and complicate workforce planning.
  • Growing operational workload from maintenance, security, and technical debt pulls engineers away from roadmap delivery.

  • Limited workforce flexibility during launches and peak demand periods increases delivery risk and team burnout.
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IT Team Collaboration Addressing Technology Challenges

HOW WE HELP

How 1840 & Company Supports Technology Teams at Scale

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Vetted IT Talent On Demand

Increase team capacity without relying on a limited local hiring pool. We provide access to skilled technology talent aligned to your environment, delivery needs, and team structure.

Technology Operations Support

Shift the ongoing workload off internal teams, so progress stays on track. We absorb operational demands that slow down delivery and pull focus from planned initiatives.

Production-Ready Technology Teams

Add productive capacity without disrupting existing teams. Our BPO and global staffing approach integrates with your current workflows and processes to maintain continuity as your team grows.

Flexible Technology Workforce Scaling

Adjust capacity as demand changes without long-term hiring commitments. Our models support efficient expansion or contraction as priorities shift throughout the year.

Predictable Technology Labor Costs

Stabilize workforce costs without sacrificing output or quality. We offer structured staffing and BPO models that reduce wage volatility and make labor expenses easier to plan.

Key Roles

IT & Technology Roles We Commonly Outsource and Staff

We support technology teams with full-time, dedicated professionals across software development, IT operations, data and analytics, cybersecurity, and core technology functions.
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Software and Product Development

We support teams responsible for building, extending, and maintaining software products. These functions typically focus on application logic, user experience, and release execution.

Common Roles:

  • Full Stack Developers
  • Frontend Developers
  • Backend Developers
  • Mobile Application Developers
  • QA and Test Engineers
  • UI and UX Designers
We support the teams that keep systems available, resolve issues, and support users. These functions handle daily operational needs across internal and customer-facing environments.

Common Roles:

  • IT Support Specialists
  • Helpdesk Technicians
  • Service Desk Analysts
  • Network Support Engineers
  • Technical Account Managers
  • Systems Support Analysts
We support teams responsible for core systems, connectivity, and platform stability. These functions manage environments that underpin applications, data access, and internal operations.

Common Roles:

  • Systems Administrators
  • Cloud Infrastructure Engineers
  • Network Administrators
  • IT Infrastructure Managers
  • Data Center Technicians
  • Network Security Engineers
We support functions focused on data reliability, system protection, and operational oversight. These teams work across analytics, monitoring, and control-oriented responsibilities.

Common Roles:

  • Data Analysts
  • Data Engineers
  • Business Intelligence Analysts
  • Cybersecurity Analysts
  • SOC Analysts
  • Risk and Security Operations Analysts
The 1840 Difference

Why Technology Leaders Choose 1840 & Company

Technology leaders partner with 1840 & Company for reliable technical talent and scalable engineering capacity. We deliver compliant technology workforce support designed for long-term growth.
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Technology-Ready Talent

Teams ramp faster with minimal onboarding. You work with professionals who understand modern development environments and workflows.

Proven Operational Reliability

Continuity is maintained as teams scale or shift focus. Your operations stay consistent through clear processes and dedicated support.

Scales Without Disruption

Workflows stay stable, and planning cycles remain aligned. You adjust capacity around releases and migrations as demand changes.

Built for Compliance

Risk is managed across technology operations. Your systems and data remain protected through defined security controls and access governance.

Strategic Workforce Partner

Workforce planning supports roadmap delivery and operational goals. You gain a partner focused on future needs and sustainable growth.

Global Reach, Local Insight

Distributed teams stay aligned with how your technology operates. You access talent across regions using shared workflows and standards.

Security and Risk Built Into IT & Technology Operations

Security-Aligned Tech Teams

Our technology teams follow established security frameworks. Access and data handling are governed by clear controls across systems and shared workflows.

Layered Access Controls

We apply role-based permissions, controlled system access, and secure workflows. Your security requirements remain enforced across distributed technology teams.

Risk-Aware Architecture

Every technology workforce model is designed with risk in mind. Teams are structured to limit exposure while maintaining stability across critical systems.

Top-rated by Clutch

We’re proud to be named by Clutch as a trusted leader in outsourcing and staffing.

Clutch Top BPO Award
Clutch top Human Resources award
Clutch Award for Top Call Centers
TESTIMONIALS

What Our Clients Are Saying

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company