Build Global IT Teams

Repeatable IT workflows with clear processes and escalation paths are often a good fit for outsourcing. These can include Tier 1 and Tier 2 support, CRM and systems administration, application support, data verification, annotation, and QA. The goal is to identify which workflows can sit with a dedicated remote team while your internal team keeps ownership of architecture, security decisions, vendor selection, and other work that depends on internal business context.

Yes. We’ve placed engineers across Salesforce development, NetSuite development, web development, and front-end and back-end application work. That includes senior Salesforce developers in India and the Philippines working on custom development, integrations, and platform build. The right approach depends on your stack, seniority needs, and the scope of the role.

Most technical hires can move from search to start in about 1 to 2 weeks, and we typically present vetted candidates within 3 to 5 business days. A Toronto technology and data company, for example, had a six-person data team fully onboarded in 14 days. Timelines can extend for senior roles, niche stacks, security or clearance requirements, client interview schedules, notice periods, and market availability.

Yes. We can help you build teams across multiple regions when coverage needs to extend beyond standard U.S. hours. Our technology engagements have included teams across India, the Philippines, Morocco, South Africa, and other markets to support different operating hours. Before the search begins, we scope the role, systems, coverage window, and other requirements, then build the team around those needs.

Access is scoped around the role, the systems involved, and your existing security requirements. For MSPs, that can include end-client environments, RMM tools, and ticketing systems. We can work within your authentication and permission controls, require confidentiality and NDA documentation, and provide optional managed BYOD security and VPN access where needed. Candidates can also be screened for familiarity with remote-work security practices.

Process-driven roles such as CRM administration and data verification typically produce the largest savings, while senior and client-facing technical roles usually save less. A Salesforce CRM administrator in the Philippines, for example, runs about $21,160 per year against a $92,000 U.S. benchmark, while a Level 2 IT support specialist in South Africa typically earns $29,120 to $33,280 compared with $65,686 in the U.S.

Yes. With the client-managed model, you can start with the role you need now and add more as demand changes. One San Jose software engagement grew to more than 100 people, while a Toronto technology and data team expanded from 6 to 43. We can help you add roles around new workflows, coverage needs, or team growth without changing the way you manage the team day to day.

The right location depends on the role, systems, coverage hours, and budget. If you already have a market in mind, we can help you find the right talent there. If not, we can recommend options based on your needs. We often use India for Salesforce and CRM, the Philippines for support, QA, data, and web development, and South Africa for Level 2 support and client-facing MSP roles.