Customer Service

Scale Your Customer Service Operations with Global Talent

We help you hire experienced customer support professionals through flexible hiring models—outsourcing, remote staffing, or direct placement.

Roles We Fill

Popular Customer Service Roles We Fill

We source and place skilled customer service professionals across the full spectrum of support channels. Here are some of the most in-demand roles we fill:

How We Help

Scaling Customer Service—Made Simple

We simplify how companies build high-performing customer support teams that deliver exceptional customer experiences.

Choose the Hiring Model That Fits Your Needs

We offer flexible customer service hiring models to match your support strategy, level of control, and team structure.

Customer Service Outsourcing

Fully managed customer service teams operated by 1840. We handle sourcing, onboarding, training, oversight, and performance management.

Global Customer Service Staffing

We source and onboard global customer service talent for you to manage directly. You stay in control—we handle contracts, compliance, and payroll.

Direct Placement for In-House

We recruit top-tier customer service professionals for you to hire directly. Best for companies building or expanding in-house teams.

Book a consultation to explore which solution is right for your needs.

TESTIMONIALS

What Our Clients Are Saying

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

Undisclosed

CEO, Startup Incubator

Undisclosed

Senior Vendor Manager, Ooma

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

Undisclosed

CEO, Startup Incubator

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

Casey H

Manger Of Training, Homelight

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

Scale Your Customer Service Operations with Global Talent

Popular Customer Service Roles We Fill

Scaling Customer Service—Made Simple

Cut Customer Service Costs by Up to 70%

Hire Pre-Vetted, High-Performing Talent

Fill Roles Fast with Global Coverage

Deliver 24/7, Omnichannel Support

Choose the Hiring Model That Fits Your Needs

Customer Service Outsourcing

Global Customer Service Staffing

Direct Placement for In-House

What Our Clients Are Saying

Explore More of Our Solutions