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Customer Service

Customer Service Outsourcing On-Demand

Enhance your CX with in-language, offshore support. Hire vetted customer service specialists in 150+ countries via outsourcing, freelancing, or direct placement.

Passionate about customer support?

Why Outsource Your Customer Service Through 1840?

By partnering with us, you open up access to our pool of vetted professionals who are equipped to support your growing needs with high-level and tactical skills.

Kansas, USA

Headquarters

Ukraine

Competency Hub

India

Competency Hub

South Africa

Competency Hub

Argentina

Competency Hub

Philippines

Service Delivery Facility

Kansas, USA

Headquarters

Argentina

Competency Hub

India

Competency Hub

Ukraine

Competency Hub

Philippines

Service Delivery Facility

South Africa

Competency Hub

01

Skilled Workforce

We have an exclusive global network of customer service experts available in over 150 different countries. Leverage their skills, talents, and expertise to diversify your workforce and build world-class remote teams.

02

In Language

We support English, French, Spanish, Chinese, Arabic, and many other languages, so communication is always smooth and in your native tongue.

03

Affordable Pricing

Our flexible pricing structure allows you to leverage onshore or offshore pricing to create the most cost-effective structure for your business. We can help you outsource your customer service at a fraction of the price an inhouse team would cost.

04

Secure & Compliant

Alleviate your security and compliance challenges by outsourcing your customer service needs to us. Our operations are 100% compliant with consumer data protection laws.

05

Dedicated Support

We’ll assign a dedicated account manager to discover your exact customer service needs and work to build the precise team you need. Our support is available 24/7 to ensure a smooth process from start to finish.

06

Business Accelerator

Our knowledge and access to relevant investors, market insights, and unique discounts serve as an extra bonus to give your company a competitive edge and build bridges over barriers that inhibit your growth.

TESTIMONIALS

What Our Clients Are Saying

How Customer Service Outsourcing Works on 1840

01

Discuss Your Project Requirements

The first step is to define the work and let us know your needs. We’ll work closely with you to understand your goals, technical needs, and any requirements.

02

Assemble & Train Your New Team

Once we understand your needs, we’ll start putting together your team of qualified experts. We’ll assemble and train an efficient workforce to get your customer service needs done.

03

Manage and Scale Your Productivity

We’ll continue to work closely with you to ensure your new team’s productivity, quality of work and output is running efficiently and scaling to your needs.  

FAQs