Flexible Customer Service Outsourcing Solutions That Meet Your Needs

Reduce staffing costs and increase your productivity, quality, and revenue. Our customer service outsourcing services are designed to help your business get more done so you can focus on your core tasks.

  • World-class customer service for businesses of all sizes & sectors
  • Affordable pricing with no contract commitments
  • Quality teams that’s scalable, flexible, and secure
  • Flexibility to augment your team or fully outsource
  • Account management support to ensure successful results
Let’s get started
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Let’s get to know each other
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About your needs
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Great! Whom should we send it to?
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Schedule your free consultation to see how we can help you build the best teams:
How many staff do you need to outsource?
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TRUSTED BY

Why Outsource Your Customer Service through 1840?

By partnering with us, you open up access to our pool of vetted professionals who are equipped to support your growing needs with high-level and tactical skills.

150 Countries
01

Skilled Workforce

We have an exclusive global network of customer service experts available in over 150 different countries. Leverage their skills, talents, and expertise to diversify your workforce and build world-class remote teams.

02

In Language

We support English, French, Spanish, Chinese, Arabic, and many other languages, so communication is always smooth and in your native tongue.

03

Affordable Pricing

Our flexible pricing structure allows you to leverage onshore or offshore pricing to create the most cost-effective structure for your business. We can help you outsource your customer service at a fraction of the price an inhouse team would cost.

04

Secure & Compliant

Alleviate your security and compliance challenges by outsourcing your customer service needs to us. Our operations are 100% compliant with consumer data protection laws.

05

Dedicated Support

We’ll assign a dedicated account manager to discover your exact customer service needs and work to build the precise team you need. Our support is available 24/7 to ensure a smooth process from start to finish.

06

Business Accelerator

Our knowledge and access to relevant investors, market insights, and unique discounts serve as an extra bonus to give your company a competitive edge and build bridges over barriers that inhibit your growth.

testimonials

What Our Clients Are Saying

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process. The data they provided allowed us to identify skill gaps to address with our team to improve audits and customer interactions. 1840 and Company has my recommendation!

Casey

manager of training - homelight
1840 & Company has proved to be a determined and talented provider for our retention campaign. The leadership is undeniably skilled in bringing results. Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements. I definitely recommend 1840 & Company as a skilled partner that will not stop until the goals are EXCEEDED!

Danielle

VP of Client Services - Pentius
GrouponJoor
Seed to Scale
"
1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process. The data they provided allowed us to identify skill gaps to address with our team to improve audits and customer interactions. 1840 and Company has my recommendation!

Casey

manager of training - homelight
Seed to Scale
"
1840 & Company has proved to be a determined and talented provider for our retention campaign. The leadership is undeniably skilled in bringing results. Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements. I definitely recommend 1840 & Company as a skilled partner that will not stop until the goals are EXCEEDED!

Danielle

VP of Client Services - Pentius

How Customer Service Outsourcing Works on 1840

Discuss Your Business Needs

The first step is to define the work and let us know your needs. We’ll work closely with you to understand your goals, technical needs, and any requirements.

01
02

Assemble & Train Your New Team

Once we understand your needs, we’ll start putting together your team of qualified experts. We’ll assemble and train an efficient workforce to get your customer service needs done.

Manage and Scale Your Productivity

We’ll continue to work closely with you to ensure your new team’s productivity, quality of work and output is running efficiently and scaling to your needs.  

03

Customer Service FAQs

How is 1840 different?

We are deeply invested in helping you focus on your business. Our outsourcing services are designed to be hassle-free and truly help you grow. Our wealth of scalable resources and outsourcing services ensures your growth is quick, seamless, and also sustainable. We come alongside you as trusted advisors, providing you the resources you need to grow with long-term success.

Can I choose the location of my team?

Yes, we facilities located across the globe with a skilled workforce located in over 150 different countries. We’ll work closely with you to meet any of your language or geographic location requirements.

How quickly can I get a team started on 1840?

This depends on the size and scope of your hiring needs. We’ll work fast to build and scale your team as quickly as you need it. Please contact us directly to let us know your requirements and deadlines.

Are there any upfront recruiting or contractual costs?

Unlike others, we do NOT require any upfront recruiting or contractual costs.

Do you have any minimum or maximum requirements?

No, we do not. We are capable to fulfill any of your hiring needs, regardless of your needed workforce size and requirements.

Need More Solutions?

We have everything you need to build remote teams and grow your business

Contact Center

Customer Service

Technical Support

Sales

Sales Agency

Business Development

Sales Development

Appointment Setting

Back Office

Data Entry

Virtual Assistant

Online Research

RPO

Customer Service

Technical Support

Sales

Outsource any role in any sector?