Outsource virtual receptionists to cost-effective nearshore and offshore regions for 24/7 management of inter-departmental and customer communications.
We source, vet, and onboard the top remote administrative support from regions offering the best cost-to-skill ratio.
Why: Hiring virtual receptionists in the Philippines enables U.S. companies to access English-proficient, full-time, dedicated talent at a cost-efficient rate. These vetted professionals integrate into daily workflows, use HubSpot, Google Workspace, and VoIP systems, and excel at phone answering, appointment scheduling, and customer intake.
Best for: Companies building offshore reception or answering service teams in APAC that need affordable support, clear communication, and reliable coverage during U.S. business hours.
Average Salary: $800 – $1,000 per month
Why: Hiring virtual receptionists in the United States delivers native English communication, dedicated full-time support, and direct familiarity with U.S. business processes. These professionals use Microsoft Office, CRM platforms, and call-routing software and excel at client coordination.
Best for: Firms needing domestic reception or call-handling support for industries requiring regulated industry-specific staffing and native English communication.
Average Salary: $2,500 – $3,300 per month
Why:
Hiring virtual receptionists in Mexico delivers English-fluent, full-time, dedicated talent with call center and administrative experience in U.S.-aligned time zones. These vetted professionals use Zendesk, Microsoft Office, and cloud phone systems and excel at phone answering, and appointment scheduling.
Best for: Companies hiring nearshore reception or administrative support in LATAM that need real-time collaboration and lower hiring costs.
Average Salary: $800 – $1,000 per month
Why: Hiring virtual receptionists in Colombia provides U.S. teams with full-time, vetted talent experienced in service roles and aligned closely with U.S. time zones. These dedicated professionals use CRM platforms, VoIP tools, and scheduling software and excel at customer intake, call triage, and administrative coordination.
Best for: Companies hiring remote reception or call-handling support in LATAM that need real-time communication and cost-efficient staffing solutions.
Average Salary: $700 – $900 per month
Why: Hiring a virtual receptionists in Brazil gives U.S. businesses access to bilingual Portuguese-English, full-time, dedicated talent in nearshore time zones. These vetted professionals use Salesforce, Google Workspace, and live-chat tools and excel at customer support, call management, and appointment booking.
Best for: Businesses hiring nearshore reception or customer-facing support in LATAM that need virtual support with bilingual communication skills and shared time-zone collaboration.
Average Salary: $800 – $1,000 per month
Why: Hiring virtual receptionists in South Africa offers U.S. teams English-fluent dedicated full-time talent. These vetted professionals use CRM tools, Microsoft Office, and VoIP systems and excel at after-hours call handling, customer intake, and administrative support.
Best for: Firms building offshore call management or answering service teams in EMEA that need English-ready talent for extended-hour or overnight support.
Average Salary: $900 – $1,200 per month
Improve customer communication by hiring vetted virtual receptionists skilled in answering and directing calls, scheduling appointments, and handling client intake.
Lower labor costs by more than 70% and increase call coverage by outsourcing virtual reception and phone support to cost-efficient global regions.
Keep company phone lines staffed 24/7 and reduce missed leads by hiring nearshore and offshore virtual receptionists in 2-3 weeks through our AI-powered staffing solution.
Scale virtual receptionist support as your business needs change. Add incoming call coverage during peak demand, replace absences, or expand support teams.
Get pre-vetted reception and call-answering support at a fraction of the cost when you hire virtual receptionists in LATAM, EMEA, and APAC.
Keep your HR team focused on core operations while we handle recruiting, payroll, and compliance to help you hire reliable virtual receptionists.
See how much your company can save by hiring virtual receptionists from cost-efficient regions in LATAM and the Philippines.
$3,300/month
Average US Salary
$1,000/month*
Average Philippine Salary
69%
Potential savings
$900/month*
Average LATAM Salary
72%
Potential savings
VS
| Local US Hire | Philippines | LATAM | |
|---|---|---|---|
| Annual Base Salary | $39,600 | $12,000 | $10,800 |
| Payroll Taxes (7.65%-10%) | $3,960 | $0 | $0 |
| Benefits (20%-30%) | $7,920 | $0 | $0 |
| PTO (5%-10%) | $1,980 | $0 | $0 |
| Total Cost | $51,480 | $12,000 (excluding service fees) | $10,800 (excluding service fees) |
| Savings | - | $39,480 | $40,680 |
* Salaries shown are based on publicly available data (Indeed, Glassdoor, etc.), showing average rates by role and location. Offshore rates do not include outsourcing provider fees. Please schedule a consultation to receive detailed information tailored to your needs.
We start by reviewing your call volume communication flow and scheduling needs to define the right virtual reception support approach. Whether you need call answering service client intake or appointment scheduling our team helps shape the structure for your remote virtual receptionist function.
Our AI powered Talent Cloud connects you to virtual receptionists skilled in call routing scheduling and client intake. All candidates are pre-screened for professionalism, accuracy, and industry-related experience to ensure dependable phone support.
We handle hiring, payroll, and compliance so you can stay focused on daily priorities. Your virtual receptionist joins your team on day one to manage incoming calls, support your customers, capture leads, schedule appointments, and reduce labor costs.
Reduce lost inquiries by hiring pre-vetted virtual receptionists skilled in call coverage, appointment scheduling, and client intake.
Get dependable customer support by hiring virtual receptionists with no upfront costs and a free replacement guarantee.
Gain dependable remote front-desk support by hiring virtual receptionists who align with your company culture, brand voice, and goals.
Top-rated by Clutch
We’re proud to be named by Clutch as a trusted leader in outsourcing.
A virtual receptionist manages incoming calls, schedules appointments, screens inquiries, and handles client intake. Many virtual receptionists also support industry-specific tasks such as medical intake, legal screening, real estate lead capture, and small-business call answering services.
1840 and Company helps U.S. companies hire remote, nearshore, or offshore virtual receptionists who match your call volume, tools, and industry requirements. We source professionals trained in call routing, appointment scheduling platforms, CRM systems, and virtual phone tools. Every candidate is vetted for English fluency, accent clarity, and professionalism to ensure reliable reception and phone support from day one.
1840 helps U.S. companies reduce hiring costs by providing access to pre-vetted virtual receptionists from nearshore and offshore regions. Instead of hiring locally at higher market rates, you can employ pre-vetted remote reception professionals with the same communication skills and experience for a fraction of the cost.
Beyond lower salaries, you also save on overhead, payroll taxes, and benefits while gaining full-time reception support that manages call coverage, appointment scheduling, and client intake. Each candidate we recommend is vetted for English fluency, accent clarity, technical proficiency, professionalism, and attention to detail to ensure clear communication with your team and your customers.
1840 & Company offers two models for hiring virtual receptionists: Global Staffing and Global RPO.
Our Global Staffing model connects you with remote or offshore virtual reception services through staff augmentation. These professionals integrate directly with your team and operate within your systems to support daily call duties, including call coverage, appointment scheduling, and client intake.
Our Global RPO model is ideal for companies seeking permanent virtual reception support. We manage the entire recruitment process and deliver qualified candidates for direct placement, helping you make a full-time hire quickly and efficiently.
Yes. Many nearshore and offshore remote receptionists can work within U.S. business hours to provide real-time call coverage, appointment scheduling, and client intake. Rates may vary for receptionists who adjust schedules to match U.S. time zones, but this ensures steady responsiveness and continuous phone support.
Some clients also choose virtual receptionists who work overnight in their local time zones to manage after-hours calls and provide 24/7 coverage. 1840 and Company aligns schedules with your workflow and business communications expectations for consistent support.
No. 1840 and Company only provides full-time virtual receptionists through staff augmentation. This gives your business steady phone coverage and consistent response times because a trained receptionist is available throughout the day. Full-time staffing also prevents missed inquiries, supports higher call volumes, and delivers dependable long-term support.
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Mike M
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Danielle R
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Casey H
Manger Of Training, Homelight
Casey H
Manger Of Training, Homelight
Danielle R
VP of Client Services, Pentius
Mike M
Owner, Carve Financial
Andrew C
VP Finance, Bluestone Lane
Undisclosed
CEO, Startup Incubator
Undisclosed
HR Manager, Tech Company