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Content Moderators

Hire Content Moderators to Review Content and Remove Violations

Hire full-time content moderators to review flagged posts, enforce policies, and escalate violations.

  • Expertly vetted in policy enforcement and violation classification
  • Experienced with Jira, Zendesk, and moderation tools for content review
  • Matched to content types, violation categories, and review volumes
  • Fully managed by your trust and safety or operations lead
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Remote Content Moderator in South Africa ready for hire on 1840 & Company
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Content Moderation Outsourcing at Global Scale

We place content moderators from regions with the best cost-to-skill ratio for high-volume review.

Moderation-Ready Talent

Vetted for policy enforcement, violation classification, and queue-based review workflows.

Reduce Moderation Costs

Hire remote content moderators at a lower cost than building in-house review teams.

Hired Within Two Weeks

Shortlisted in 3 to 5 days and actively reviewing content within two weeks.

Dedicated to Your Queues

Each moderator handles your queues only. No shared workflows or overlap.

Matched to Your Platforms

Matched to your content moderation tools, content types, and review queues.

Coverage Across Your Hours

Moderators align to your hours for ongoing content review and violation handling.

ROLE OVERVIEW

How Content Moderators Maintain Platform Content Standards

Content moderators review user-generated content and apply platform policies across text, image, and video. They act on violations, manage flagged content, and ensure decisions remain consistent across moderation queues.

Content Reviewed and Assessed Daily

User posts, images, videos, and live content are reviewed against platform policies. Moderators assess each item for compliance with guidelines and legal requirements. Decisions are based on content type and context.

Platform Policies Applied Consistently

Content moderators apply platform rules across all content. Borderline cases are evaluated based on policy definitions. This ensures consistent decisions across content types and user scenarios.

Review User Reports and Appeals

Flagged content and user appeals are reviewed against policy decisions. Moderators reassess prior actions and provide consistent outcomes. This supports fairness across content enforcement.

Identify Content Violation Patterns

Moderators review trends in flagged content and repeated violations. Patterns such as coordinated abuse or harmful activity are identified through ongoing review. This supports early response to emerging risks.

Aligned with Policy and Product Teams

Moderators work with policy and product teams to apply updated rules. Feedback from moderation queues informs changes to guidelines and platform controls.

WHEN TO OUTSOURCE

Signs It’s Time to Outsource Content Moderation

Global workforce across 150 countries with finance, tech, sales, and support teams
Content moderation rarely breaks all at once. It erodes as volume increases, policies stretch, and response times slip. If you see the following patterns, it may be time to adopt a more scalable, structured model.

Volume Has Outpaced Capacity

As content volume grows faster than review capacity, queues expand and backlogs form. This is a structural gap. Dedicated, full-time moderators scale with your volume and keep review flow consistent during spikes.

Policy Application Is Inconsistent

When similar content gets different decisions, policies are being interpreted instead of applied. Dedicated moderators trained on your policies ensure consistent enforcement without relying on rotating review teams.

Harmful Content Stays Visible Longer

When flagged content sits too long in queue, violations remain live and user trust erodes. Consistent moderation coverage reduces exposure time and ensures enforcement happens when risk is highest.

Moderation Lacks Operational Visibility

As moderation scales, tracking accuracy, turnaround times, and decision quality becomes harder. A structured model with direct oversight and reporting gives you clear visibility into performance and outcomes.

WHY GLOBAL TALENT

Why Outsource Content Moderation Over Local Hiring

Outsourcing content moderation improves coverage and cost efficiency while maintaining enforcement quality across your platform.

Access Trained Moderation Talent

Global hiring gives you moderators trained in trust and safety workflows and platform policies. This reduces ramp time and ensures consistent enforcement.

Lower Costs, Same Standards

Global talent markets reduce labor costs while maintaining moderation quality. Dedicated moderators follow your policies and workflows, ensuring consistent enforcement across all decisions.

Coverage Across Time Zones

Distributed teams allow moderation queues to be reviewed across time zones. This keeps enforcement moving and ensures flagged content is handled within response windows and SLAs.

Consistency Through Dedicated Teams

Dedicated moderators build familiarity with your policies, edge cases, and platform context. This reduces rework and ensures policies are applied the same way over time.
Schedule a Call
SALARY BENCHMARKS

Content Moderator Cost and Salary Comparison

See how much you can save by outsourcing content moderators from cost-effective regions.

$3,400/month

Average US Salary

$800/month*

Average Philippine Salary

76%

Potential savings

$1,200/month*

Average LATAM Salary

64%

Potential savings

VS

Offshore Vs Local Content Moderator Salaries

Local US Hire Philippines LATAM
Annual Base Salary $40,800 $9,600 $14,400
Payroll Taxes (7.65%-10%) $4,080 $0 $0
Benefits (20%-30%) $8,160 $0 $0
PTO (5%-10%) $2,040 $0 $0
Total Cost $53,040 $9,600 (excluding service fees) $14,400 (excluding service fees)
Savings - $43,440 $38,640

* Salaries shown are based on publicly available data (Indeed, Glassdoor, etc.), showing average rates by role and location. Offshore rates do not include outsourcing provider fees. Please schedule a consultation to receive detailed information tailored to your needs.

Request A Quote
LOCATIONS

Which Region Fits Your Content Moderation Needs?

Companies outsource content moderation based on platform needs:
  • Brazil for Portuguese content on social and gaming platforms
  • Colombia for real-time moderation on U.S.-based platforms
  • Mexico for bilingual moderation in e-commerce and marketplaces
  • South Africa for forums, SaaS platforms, and global communities
  • The Philippines for 24/7 moderation on large content platforms
Brazil
Brazil supports moderation of Portuguese-language content, including posts, comments, and media. Time zone overlap with the U.S. allows moderation queues to be reviewed during peak user activity.

Ideal For:

Social media platforms, gaming companies, and marketplaces expanding into Brazil. Managing Portuguese-speaking users requiring localized social media moderation.

Average Cost:

$800 – $1,100 per month

Colombia provides English-speaking moderators who review flagged content, apply platform policies, and process queues during U.S. business hours due to full-time zone alignment.

Ideal For:

U.S.-based social media platforms, marketplaces, and ad-driven platforms that require real-time outsourced content moderation during business hours.

Average Cost:

$600 – $900 per month

Mexico offers bilingual moderators who handle English and Spanish content, including user reports, comments, and listings. Shared time zones support direct coordination with U.S. teams.

Ideal For:

E-commerce platforms, marketplaces, and classifieds businesses managing Spanish and English content across North America.

Average Cost:

$900 – $1,200 per month

South Africa provides English-speaking moderators who review content and apply content moderation platform rules. They manage queues across EMEA and partial U.S. hours, extending daily moderation coverage.

Ideal For:

SaaS platforms, online communities, and global forums needing content moderation support that extend beyond standard U.S. operating hours.

Average Cost:

$1,100 – $1,200 per month

The Philippines supports moderation teams that review user-generated content, process flagged items, and apply platform policies across shifts. It is commonly used for outsourced content moderation requiring 24/7 queue coverage.

Ideal For:

Social media platforms, messaging apps, and marketplaces that need continuous content moderation support. Chat moderation services across high volumes of user-generated content.

Average Cost:

$640 – $800 per month

The United States provides moderators who review content against local regulations, platform policies, and legal requirements, supporting enforcement tied to jurisdiction-specific rules.

Ideal For:

Fintech, healthtech, and regulated platforms that require U.S.-based content moderation services for compliance and sensitive content handling.

Average Cost:

$3,300 – $3,400 per month

MODEL COMPARISON

1840 vs Other Content Moderator Hiring Approaches

See how we compare to traditional staffing and freelance options.

Freelance Marketplaces

Traditional Staffing Agencies

Engagement Structure

Full-time, dedicated role

Hourly or project-based

Permanent hire or temp placement

Role Ownership

Client-managed, embedded in your team

Independent contractor

Client-managed after placement

Vetting & Screening

Multi-stage vetting + English validation

Self-reported profiles

Resume screening + interviews

Industry & CRM Alignment

Matched by role, industry, and tools

Varies by individual

General experience matching

Commitment & Stability

Long-term role continuity

Often juggling multiple clients

Depends on employee retention

Upfront Fees

None

None

15–30% placement fee typical

Replacement Support

No-cost replacement guarantee

You must rehire yourself

Often additional fees apply

Cost Efficiency

Up to 76% lower than U.S. hiring

Variable hourly rates

High salary + agency fees

Global Talent Access

Nearshore & offshore sourcing

Global, unstructured

Primarily local markets

Scalability

Build one role or entire team

Difficult to standardize

Slower hiring cycles

How It Works

Hired Content Moderators in 2 Weeks

Request A Quote

Share Your Moderation Workflow Requirements

Content types, queue volumes, policy frameworks, escalation paths, and tools define the role. We then source dedicated, full-time moderators aligned to your platform and coverage needs.

Interview Shortlisted Candidates

Within 3 to 5 business days, you receive a shortlist of content moderators vetted by platform type, content category, and policy application consistency. You interview and select the candidate who fits your team.

Start Moderation Within 2 Weeks

Compliance, payroll, and onboarding are handled on our side so you can focus on enforcement. Your moderator joins your team and begins reviewing and processing queues within two weeks.

A Zero-Risk Way to Outsource Content Moderation

No Upfront Fees

We source, vet, and present candidates before you pay.

Interview First

Meet and approve candidates before they join your team.

Free Replacements

If a hire doesn’t work out, we replace them at no cost.

Payroll & Compliance

We manage international payroll and employment compliance.

Top-rated by Clutch

We’re proud to be named by Clutch as a trusted leader in outsourcing.

Clutch Top BPO Award
Clutch Top Inbound Appointment Setting Company Award
Clutch Award for Top Call Centers

FAQs About Outsourced Content Moderation

You receive vetted candidates within 3 to 5 business days for your moderation workflows. Most hires are completed within two weeks. Timelines may extend if your content, policies, or tools require additional alignment, but roles are defined upfront to reduce delays.
Content moderators are matched to your tools, including Jira, Zendesk, or custom moderation dashboards. They work within your moderation queues, escalation paths, and policies. You validate alignment during interviews and retain control over priorities and enforcement.
You work directly with a dedicated, full-time moderator who reviews content and reports to your team. This removes reliance on shared reviewer pools used by many content moderation outsourcing companies and avoids part-time or rotating resources. The same moderator handles your queues, ensuring policies are applied the same way across your moderation workflows.
Content moderators are vetted based on platform type, content category, and policy application. A dedicated model ensures the same person handles your moderation queues, reducing variation and limiting the need to retrain new reviewers.
If a replacement is required, we provide one at no additional cost. We manage the transition by aligning the new content moderator to your queues, policies, and flagged content to maintain continuity and limit disruption.
Global hiring reduces total employment costs by up to 76% compared to local hiring. Many social media moderation companies use shared reviewers or layered pricing, while a dedicated model provides a full-time content moderator without added overhead or shared resources.
Request a Quote
TESTIMONIALS

What Our Clients Are Saying

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

They achieved KPIs, closed B2B sales, and exceeded our sales expectations with monthly growth. The team shows a willingness to adapt and take over additional LOBs and provided efficient management. Great communication and quick, good results.

Undisclosed

Senior Vendor Manager, Ooma

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

1840 & Company provided us with more transparency into our sales calls at a time when we really needed it. They provided QA tools, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.

Casey H

Manger Of Training, Homelight

Although we had several partners with more tenure, it was 1840 & Company that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.

Danielle R

VP of Client Services, Pentius

The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.

Mike M

Owner, Carve Financial

We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.

Andrew C

VP Finance, Bluestone Lane

They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.

Undisclosed

CEO, Startup Incubator

The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.

Undisclosed

HR Manager, Tech Company